Crystal Clear Kayak FAQs

Questions before you book?

Find answers about locations, timing, photos, weather, payment and cancellations.

01Where are photoshoots available?

Available locations depend on the package, date and availability. Ask the team to confirm your meeting point.

02How long is a photoshoot?

A photoshoot typically lasts 30 to 40 minutes. Allow up to one hour because setup can take about 20 minutes.

03How many edited photos and videos are included?

The number of edited photos and videos depends on your package. Confirm what is included before booking.

04When will edited photos and videos be delivered?

We aim to deliver edited photos and videos within 48 hours after you make your selections.

05Is same-day editing available?

Same-day editing may be available for an extra charge. Ask the team to confirm availability and the current price.

06Are group discounts available?

Group discounts may be available for parties of four or more. Ask the team to confirm the current discount.

07Which payment methods are accepted?

Payment options vary. Ask the team to confirm the accepted method before you pay.

08Can guests bring props?

Yes. You can bring personal props or ask the team about a theme before your session.

09Is transportation provided?

Transport depends on the package. The team may be able to arrange a driver, and some packages include Montego Bay transport. Confirm before booking.

10What happens in bad weather?

If unsafe weather prevents the session, it can be rescheduled or refunded under the current booking terms.

11What is the cancellation policy?

Cancel at least 48 hours before the scheduled service for a full refund. Later cancellations are normally non-refundable except for extreme weather or other circumstances outside your control.

12Are food and drinks provided?

Food and drink options depend on the meeting location. Ask the team what is available for your date.